If you made a mistake with your order (incorrect address, incorrect size selection etc), or you would like to cancel your order – You have 24 hours from the time of purchase to contact us – if you fail to contact us in this time, it is likely your order has already been dispatched or has entered production (for printed apparel and accessories), we cannot make any changes to your order and refunds are not eligible.
Orders that have not arrived within 60 days of order processing are eligible for refunds or free reshipment.
Orders delivered for more than 30 days will not be eligible for return, refund, or exchange.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.